The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable and Cozy
“The bed was incredibly comfy, providing the perfect environment for a restful night's sleep. I woke up feeling refreshed every morning.” view full review
Accessible Amenities
“The big bathroom was not only spacious but also featured thoughtful design elements allowing easy navigation which enhanced my comfort.” view full review
Relaxing Pool Area
“The swimming pool was spotless and well-maintained, making it a true pleasure to unwind and enjoy the refreshing waters.” view full review
Delightful Breakfast
“The breakfast selection was fantastic, offering a perfect mix of hot and cold items to satisfy every palate, making mornings enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
No pets allowed
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Table tennis
Services
Housekeeping
Tours/Ticket assistance
Happy hour
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's play area
Spa & Leisure
Seasonal outdoor pool
Sun loungers
Garden area
Leisure/ TV room
Pool with view
Room features
Air conditioning
Heating
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Via Basilea 28,
Lugano,
Switzerland,
6900,
Ticino
Map view
street view
Via Basilea 28,
Lugano,
Switzerland,
6900,
Ticino
City landmarks
Parks
Parco Ciani
5100 ft
Casinos
Casino Lugano
3900 ft
Museums
Museum of natural history
5100 ft
Church
Santa Maria degli Angioli church
3900 ft
Church
Chiesa di San Nicolao della Flue
2100 ft
Church
Cathedral of Saint Lawrence
3900 ft
Parking area
LAC
3900 ft
salita dei Frati 4
Convento della Santissima Trinita dei Cappuccini
2200 ft
riva Antonio Caccia 6a
Fondazione Gabriele e Anna Braglia
2600 ft
Lake
Lake Lugano
1.6
mi
Square
Piazza della Riforma
3900 ft
Parks
Parco Civico
1.1
mi
Church
Chiesa Santa Maria di Loreto
3200 ft
viale Stefano Franscini 8
Gotthard Bank
3000 ft
LuganoSwitzerland
Monte San Salvatore
1.8
mi
Nearby
Church
Chiesa di San Carlo Borromeo
700 ft
Museums
Museo d'arte della Svizzera italiana
1500 ft
Church
Chiesa di Sant'Antonio abate
1500 ft
riva Giocondo Albertolli 1
William Tell Statue
1900 ft
Gallery
Little Nemo Art Gallery
900 ft
Via Pietro Peri
Chiesa di Santa Maria Immacolata
1600 ft
Harbor
Lugano
1200 ft
Parks
Panorama sulla Citta dal Parco Tassino
3900 ft
Museums
Museo in Erba
1500 ft
Riva Antonio Caccia 1A
Gipsoteca Gianluigi Giudici
1600 ft
Church
Chiesa di San Rocco
2000 ft
Via Borghetto 6
Bistumsarchiv
600 ft
Museums
Museo d'arte della Svizzera italiana Lugano
1200 ft
via Nassa 62
IMAGO Art Gallery
900 ft
Booking only via Website
FlyTicino
1700 ft
Restaurants
Pasta e Pesto
1400 ft
Via Cattedrale 16
Coop City
1600 ft
via Nassa 22
Pan & Salam
1500 ft
piazza Cioccaro 11
Chocolat
1500 ft
via Cattedrale 12 via Canova 1
Burger King
1700 ft
Piazza Riforma
La Fredda Tentazione
2400 ft
via Pietro Peri 2
Il Posto Accanto
2300 ft
via Coremmo 2 Zona Besso
Berlin Kebab Grill House
2000 ft
via San Gottardo 3
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Panoramic views
Friendly and helpful staff
Noise from trains
Overly spacious rooms
8.2/10
Great
Rooms
8.2
Location
8.5
Service
8.7
Dining
8.0
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 823 reviews
8.8
8.8/10 based on 2160 reviews
#11 of 42 hotels in Lugano based on Tripadvisor
Seth
United States of America,
April
2024
8.6/10
The hotel room was spacious and cleverly designed, with a large tub and separate shower integrated into the room layout. The balcony offered a lovely view of the garden. However, the balcony itself was small, though the room was very clean and comfortable.
Rooms
8.0
The room was gigantic in a way, too large for just two of us, with a large tub and separate shower actually part of the room near the bed, and a sitting area plus a separate toilet/bidet/sink in another room, trying to make good use of the space. The balcony viewing the garden was small but very clean and comfy.
Service
9.0
The service was very helpful and friendly. The staff were efficient and always in a good mood, providing excellent assistance with housekeeping, tours/ticket assistance, and happy hour.
Location
8.0
The hotel's location was convenient to shops and transport, offering a very relaxed environment. While close to railway stations and the train depot, the room remained free of noise during high season, despite being right on the railway line.
Dining
9.0
Dining was more like a brunch experience, with delicious and filling dishes. The breakfast area was segregated from tour guests, ensuring a peaceful and uncrowded mealtime with a varied selection of hot and cold foods catering to international tastes.
Facilities
9.0
The hotel's facilities were fantastic, offering an array of amenities to enhance the overall experience.
Mitchell
United States of America,
March
2024
8.6/10
My stay at the hotel was absolutely fantastic! The rooms were bright and spacious with comfy beds and a balcony that offered a stunning view over the lake. The service was top-notch, with helpful staff who went above and beyond to assist us. The location was convenient, close to the train station, though a bit noisy at times. The dining experience was delightful with varied options and beautiful views. Overall, a wonderful experience with some minor inconveniences due to noise and pricing.
Rooms
9.0
The rooms were excellent, well equipped, and had fabulous panoramic views of Lugano.
Service
9.0
The staff was so helpful and polite, ensuring we had a great stay. They even allowed us to cancel a booking without extra charges.
Location
8.0
The hotel's location near the train station, perched on a hillside, offered a great view of the surroundings, though it could get noisy at times.
Dining
8.0
The dining experience was varied and delightful, especially with the beautiful view of the lake from the terrace.
Facilities
9.0
The hotel had a beautiful palm garden, luxurious rooms, a swimming pool, and easy access to the city, providing a truly relaxing atmosphere.
Malcolm
United Kingdom,
February
2024
7.8/10
Staying at the hotel was a mixed experience for me. The rooms had a lingering odor that even opened windows couldn't eliminate, but they were quiet and boasted a lovely view of the park with a shared large terrace among three rooms. The service was impeccable, with the staff being exceptionally nice and helpful. The location was convenient, being close to the center and train station, featuring beautiful views of the lake. The dining was excellent, setting me up for the day, but it felt a bit monotonous after multiple days. Overall, a stay with its highs and lows.
Rooms
7.0
The rooms had some odor that even opened windows could not take out, but they were quiet, overlooking the park with a large terrace shared between three rooms and had a lovely view.
Service
9.0
The service was nice, with the staff being excellent, helpful, and always pleasant.
Location
8.0
The location was nice and relatively close to the center, being close to the train station and offering a wonderful view of the lake.
Dining
8.0
The dining was excellent, providing a great start to the day, but it became a bit mundane after repeated days.
Facilities
7.0
The facilities were adequate for my stay.
Steve
United Kingdom,
September
2023
8.0/10
The hotel rooms had a charming, vintage feel with beautiful furnishings, although the brightness made it challenging to sleep. The service was courteous and helpful, yet some noise disruptions were noted. The location was excellent for exploring Lugano, though the proximity to the railway line could impact the view. The dining experience offered a good selection in a delightful setting. Overall, a mix of positives and negatives to consider during the stay.
Rooms
8.0
The rooms had the feel of a bygone age and were beautifully furnished, but the brightness made it difficult to sleep.
Service
7.0
The service was helpful and polite; however, some noise disruptions were experienced during the stay.
Location
9.0
The location was most enjoyable, a 3-minute walk from the station, ideal for exploring Lugano, but the proximity to the railway line may impact lake view rooms.
Dining
8.0
The dining experience was varied with a good selection and a pleasant area with a large picture window view.
Facilities
8.0
The facilities were nice and added to the overall experience of the stay.
Eric
United Kingdom,
August
2023
8.6/10
The hotel is perfectly situated, surrounded by palm trees and a lovely park, less than 5 minutes from Lugano train station. The rooms are massive with breathtaking panoramic views of Lugano, equipped with top-notch amenities. The service is incredibly friendly and always ready to assist. Dining offers a nice variety, especially for those who enjoy Dutch products. Overall, a fantastic location with superb service and dining options.
Rooms
9.0
The rooms are gigantic, almost too spacious for just two people, with a unique open bathtub and shower room setup and a separate toilet. The panoramic views of Lugano are simply fabulous.
Service
9.0
The staff was very friendly and incredibly helpful, whether I needed advice on exploring the area or information about the hotel. Housekeeping and tour/ticket assistance were exceptional.
Location
9.0
The hotel's location is fantastic, nestled in a lovely park above the train station and town center, making it a convenient base for exploring Lugano and attending conferences. Surrounded by palm trees, it provides a peaceful setting.
Dining
8.0
The dining experience was delightful, with a nice variety of choices close to the train station. The emphasis on bread and the Dutch products bring a unique touch to the menu.
Facilities
8.0
The hotel offers great facilities that cater to a comfortable and enjoyable stay, making good use of the vast space available.
Panoramic views
Noise from trains
Max
United States of America,
July
2023
8.2/10
The hotel's location is extremely convenient, just a brief walk from the train station, which can be covered in a few minutes. The proximity to Lugano train station, less than a 5-minute stroll away, is ideal for travelers relying on railway transport to explore both Italy and Switzerland. However, being near the train tracks could impact the tranquil ambiance for some visitors.
Rooms
8.0
The rooms have tiled floors that can produce noise when other guests move furniture, but the complimentary bottle of alcohol is a nice touch. The open bathtub and shower room, along with a separate toilet, offer convenience, although the space might feel a bit tight to navigate.
Service
9.0
The service was excellent, with the staff printing off coach timetables for the service to Milan Malpensa and offering useful suggestions on sightseeing. Additionally, housekeeping was attentive and tours/ticket assistance was readily available.
Location
9.0
The hotel's location near the STAZIONE, a major hub for trains and buses, provides easy access to various destinations in Italy and Switzerland. Its close proximity to the railway station, just a stone's throw away, makes it highly convenient for travelers. However, being across the train tracks might affect the tranquility of the surroundings.
Dining
7.0
The dining options are satisfactory, with a bread-oriented menu and a delicious brunch spread that's both filling and satisfying. However, the variety of choices could be improved to cater to a wider range of preferences.
Facilities
8.0
The hotel offers diverse facilities, including a pool, making the stay enjoyable and comfortable for guests. However, the limited dining options might leave guests craving more variety.
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